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Steel For Success

When you partner with us, steel can drive continual improvement, simplify complex supply chains, optimize new technology, and help you manage fluctuations in pricing and supply.

Let us help steel perform better for your whole business.

Customer Service Price Risk Management Supply Chain Solutions
Customer Service

Service, the heart of everything we do.

It's not just about making steel. It's about forming—and keeping—relationships. At Worthington, your dedicated customer service team makes it personal. Our multifunction approach gives you attentive project service, superior technical support, quality assurance, and resourceful solutions for your supply chain and logistics. If a problem arises, we're quick to resolve it.

Our advanced ERP system also makes it easy to do business with us. You get clear visibility and tracking of present and past orders, invoices, claims, inventory, and forecasts.

Success Story

Managing scrap in partnership with customers to yield more coin.

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1

The Problem

Like most metal stampers, a currency manufacturer saw scrap as its second highest revenue producer and wanted to optimize how it was handled.

2

The Approach

Our Scrap Management team analyzed the entire process on-site and offered best practice ideas to add value to this important revenue stream.

3

The Delivery

A new program focused on partnering with our customer to increase scrap value, document scrap loads, and increase revenue.

4

The Outcome

Year-over-year revenue up more than $400,000. Shorter lead times. Increased capacity. Download the case study to see how we did it.

Success Story

Working together on a coating solution to make products more competitive.

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1

The Problem

Our tubing customer was continually seeking ways to reduce cost of goods sold, stay cost-competitive, and open up new opportunities.

2

The Approach

Worthington Industries’ Material Support and Solutions team partnered with theirs and found a key area to cut material costs.

3

The Delivery

With a differential coating on the inside of the tube, we cut the overall purchase price of their steel, with no impact on product quality.

4

The Outcome

Our customer is now well positioned to expand the lower-cost product into additional tubing markets. Download the case study for details.

Success Story

Partnering with our customers to add value with cost reduction.

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1

The Problem

A Worthington Industries steel customer needed help with different cost-savings efforts—including a fix for a less-than-ideal order process.

2

The Approach

We partnered with our customer on the order process—and came up with solutions that also included a tight gauge control monitoring system.

3

The Delivery

We Kanban’d a better order process. Then paired our customer with our material support and price risk teams to implement further cost controls.

4

The Outcome

We cut costs, protected margins, and lowered customer lead time by 60%! Download our steel partner case study for all the details.

Success Story

Partnering with our customers to add value with reduced working capital.

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1

The Problem

Our customer’s working capital and growth goal were jeopardized by inferior customer service, high inventory, and slow cycle times.

2

The Approach

A kaizen event created a true partnership, focused on reducing working capital and optimizing the supply chain to reach the growth goal.

3

The Delivery

The team focused on solutions that would have the most impact on working capital, maintain our flow, and reduce their lead time.

4

The Outcome

Working capital dropped by 61%, and better transparency helps us support our customer’s growth. Download the case study for details.

Managing Price Risk

Help for volatile and unpredictable pricing.

Fluctuating markets critically impact your costs, margins, and overall business performance. At Worthington, we pioneered the steel futures market, to help match supply with demand, eliminate speculation, and reduce volatility, resulting in a fixed margin and protected inventory value.

We partner with you on strategic solutions that help reduce risk:

  • Help you manage risk to stabilize profitability
  • Trade daily, domestically (HRC) & internationally (LME, with fixed zinc costs for Galvanized & Coated)
  • Offer index, spot, firm pricing or any combination
  • Optimize efficiencies within your supply chain
Remove The Guesswork

Price risk management is the answer, but you may have questions.

Start with Expert Q&As
Download Price Risk Paper
Supply Chain & Logistics

Smarter solutions from here to there.

Our full-service Supply Chain business unit delivers comprehensive solutions for your industry. We offer other advantages as well. For just-in-time and next-day delivery programs, our central location gives us close proximity to mills, and our supply chain solutions include local processing options.

In today's trucking climate, capacity constraints, lack of drivers, and increasing regulations threaten driver productivity and drive rates up. We take steps to optimize these logistics for you, focusing on saving driver time when products are picked up and delivered to our facility.

SUCCESS STORY

Dialing in the
purchasing conversation.

For a maker of lightweight steel framing, we explored creative solutions to help control costs, including more pricing options and scrap management.

SUCCESS STORY

Managing changes through
volatile markets.

For a major automaker bringing manufacturing back to the US, they collaborated with us to help align cost mechanisms and reduce their risk of steel price volatility.

SUCCESS STORY

Harnessing our energy
to add value.

For a solar manufacturer with backlog and lead time issues, our multifunction team capitalized on our supply chain experience to improve delivery and cut inventory.

SUCCESS STORY

Building a better future
for irrigation.

For a leading manufacturer of irrigation systems, we helped a leading, worldwide manufacturer of irrigation systems control costs and keep a more efficient supply chain flowing.

SUCCESS STORY

Dedicated people
delivering more value.

For a maker of agricultural storage solutions, our people collaborated on a Kanban system, to reduce capital and on-floor inventory, increase turns, and lower cycle times.

SUCCESS STORY

Best on-time delivery
with an outage.

For every customer, before a 3-week pickle line outage, our team planned ahead, met every pickle demand in house, and scored a 92.2% Deliver to Request score for the month.

Dialing in the<br>purchasing conversation.
Managing changes through<br>volatile markets.
Harnessing our energy<br>to add value.
Building a better future<br>for irrigation.
Dedicated people<br>delivering more value.
Best on-time delivery<br>with an outage.

We partner with you throughout design, planning, purchasing, and delivery.

We help you find solutions and processes to help maximize productivity and minimize costs. Innovate how you manufacture or set up supply chains. And improve your forecasting, materials, and inventory.

Start Your Story
MANUFACTURING EFFICIENCY

Streamline operations with blanking.

We treat steel as a critical driver of your assembly line—to make it more efficient. Our first operation blanking optimizes floor space, reduces labor costs, and decreases freight expenses by not shipping scrap.

Download Blanking Paper
LEAN MANUFACTURING

Manufacture at the speed of business.

Trained in lean principles, our people make the difference in helping you identify opportunities for improvement and driving solutions. See how we help customers solve problems every day with our Steel Velocity program.

SUPPLY CHAIN

Creating value through sophisticated sourcing solutions.

With our network of qualified processors, we can tailor a supply chain solution for you from any of our 200 processing locations. We work with you to deliver a comprehensive solution that fits your business—helping you create an on-time advantage, optimize pricing, and get the dedicated support you need for technical collaboration and problem resolution.

Download Line Card
Helpful Resources

How much do you need? What are the specs?

Make A Quick Calculation Download Steel Reference Guide

This past year, Worthington Industries' steel processing received a 100% overall customer support rating from our top customers.

Which steel is best?

In-depth technical consultations and testing ensure you get the right steel solution for the job.

Get Technical Help

One-Stop Shop

From high quality galvanized to hot rolled to pickling, if it's steel, we make it. Better.

See All Capabilities

Project Tracking

Sign into WI Steel Connect to track project progress or connect with your team. It's always on.

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Have Questions?

We have ears to listen. And experts who answer.

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