Steel For Success

When you partner with us, steel can drive continual improvement, simplify complex supply chains, optimize new technology, and help you manage fluctuations in pricing and supply.

Let us help steel perform better for your whole business.

Customer Service

Service, the heart of everything we do.

It's not just about making steel. It's about forming—and keeping—relationships. At Worthington, your dedicated customer service team makes it personal. Our multifunction approach gives you attentive project service, superior technical support, quality assurance, and resourceful solutions for your supply chain and logistics. If a problem arises, we're quick to resolve it.

Our advanced ERP system also makes it easy to do business with us. You get clear visibility and tracking of present and past orders, invoices, claims, inventory, and forecasts.

Managing Price Risk

Help for volatile and unpredictable pricing.

Fluctuating markets critically impact your costs, margins, and overall business performance. At Worthington, we pioneered the steel futures market, to help eliminate speculation and volatility, set fixed prices, and match supply with demand.

We partner with you on strategic solutions that help reduce risk:

  • Helping you manage risk to stabilize profitability
  • Trading daily, domestically (HRC) & internationally (LME, with fixed zinc costs for Galvanized & Coated)
  • Offering index, spot, firm pricing or any combination
  • Optimizing efficiencies within your supply chain
Download Price Risk Paper
Supply Chain & Logistics

Smarter solutions from here to there.

Our full-service Supply Chain business unit delivers comprehensive solutions for your industry. We offer other advantages as well. For just-in-time and next-day delivery programs, our central location gives us close proximity to mills, and our supply chain solutions include local processing options.

In today's trucking climate, capacity constraints, lack of drivers, and increasing regulations threaten driver productivity and drive rates up. We take steps to optimize these logistics for you, focusing on saving driver time when products are picked up and delivered to our facility.

SUCCESS STORY: DIALING IN THE PURCHASING CONVERSATION

For a maker of lightweight steel framing, we explored creative solutions to help control costs, including more pricing options and scrap management.

SUCCESS STORY: Managing changes through volatile markets.

For a major automaker bringing manufacturing back to the US, they collaborated with us to help align cost mechanisms and reduce their risk of steel price volatility.

SUCCESS STORY: HARNESSING OUR ENERGY TO ADD VALUE

For a solar manufacturer with backlog and lead time issues, our multifunction team capitalized on our supply chain experience to improve delivery and cut inventory.

SUCCESS STORY: BUILDING A BETTER FUTURE FOR IRRIGATION

For a leading manufacturer of irrigation systems, we helped a leading, worldwide manufacturer of irrigation systems control costs and keep a more efficient supply chain flowing.

SUCCESS STORY: DEDICATED PEOPLE DELIVERING MORE VALUE

For a maker of agricultural storage solutions, our people collaborated on a Kanban system, to reduce capital and on-floor inventory, increase turns, and lower cycle times.

SUCCESS STORY: BEST ON-TIME DELIVERY. WITH AN OUTAGE

For every customer, before a 3-week pickle line outage, our team planned ahead, met every pickle demand in house, and scored a 92.2% Deliver to Request score for the month.

DIALING IN THE PURCHASING CONVERSATION
Managing changes through volatile markets.
HARNESSING OUR ENERGY TO ADD VALUE
BUILDING A BETTER FUTURE FOR IRRIGATION
DEDICATED PEOPLE DELIVERING MORE VALUE
BEST ON-TIME DELIVERY. WITH AN OUTAGE

We partner with you throughout design, planning, purchasing, and delivery.

We help you find solutions and processes to help maximize productivity and minimize costs. Innovate how you manufacture or set up supply chains. And improve your forecasting, materials, and inventory.

MANUFACTURING EFFICIENCY

Streamline operations with blanking.

We treat steel as a critical driver of your assembly line—to make it more efficient. Our first operation blanking optimizes floor space, reduces labor costs, and decreases freight expenses by not shipping scrap.

Download Blanking Paper
LEAN MANUFACTURING

Manufacture at the speed of business.

Trained in lean principles, our people make the difference in helping you identify opportunities for improvement and driving solutions. See how we help customers solve problems every day with our Steel Velocity program.

PACKAGING SOLUTIONS

We deliver exactly the way you want.

Collaborate with us on custom packaging that simplifies operations, reduces transit damage, saves space, or makes your supply chain more efficient. Here’s an overview of the solutions we can customize for you.

Download Line Card
SUPPLY CHAIN

Creating value through sophisticated sourcing solutions.

With our network of qualified processors, we can tailor a supply chain solution for you from any of our 200 processing locations. We work with you to deliver a comprehensive solution that fits your business—helping you create an on-time advantage, optimize pricing, and get the dedicated support you need for technical collaboration and problem resolution.

Download Line Card
Helpful Resources

How much do you need? What are the specs?

This past year, Worthington Industries' steel processing received a 100% overall customer support rating from our top customers.

Which steel is best?

In-depth technical consultations and testing ensure you get the right steel solution for the job.

Get Technical Help

One-Stop Shop

From high quality galvanized to hot rolled to pickling, if it's steel, we make it. Better.

See All Capabilities

Project Tracking

Sign into WI Steel Connect to track project progress or connect with your team. It's always on.

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Have Questions?

We have ears to listen. And experts who answer.